Information for Ticket Holders and Subscribers

Individual ticket holders and subscribers have the following options for dealing with already purchased tickets for the deferred shows:

  • request a charitable donation tax receipt for the value of your tickets,
  • silently donate the value of your tickets to the theatre (that is, no request for a tax receipt)
  • if you purchased a ticket for Mamma Mia and would like to keep it, we will be honoring those tickets for any date of the performance TBD
  • request the value of your ticket as a refund.

In additions subscribers have the following additional option:

  • request that the value of the tickets be applied to the next available season subscription.

Please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. indicating your preference.

Please note that for subscribers the subscription discounted value of the tickets for the deferred shows is $35 for an Adult subscription and $33 for a Senior subscription.  (The value was effectively discounted when you bought the subscription since subscriptions give you five shows for the price of four.)

Where refunds are requested, refunds will be provided as follows:

  • Tickets purchased online will be credited to the credit card that was used.
  • Tickets purchased at the Box Office will be refunded by E-transfer.